Location: Chennai, India
Are you a fresher looking to build your career in customer service? Sutherland is conducting a walk-in drive for Customer Support Executive – Hindi Voice Process roles in Chennai. If you have excellent communication skills and want to work in an international BPO, this is your chance!
Job Details:
- Job Role: Customer Support Executive – Voice Process (Hindi Voice Support)
- Qualification: Any Graduate
- Experience: Freshers
- Job Type: Full-time
- Shift: 24/7 rotational shifts with rotational week offs (5 days working per week)
- Transport: Two-way cab facility (only for night shifts, within 25 km from office premises)
- Work Mode: Work from office
Key Skills Required:
✔ Good verbal and written communication skills in Hindi & English
✔ Basic knowledge of MS Office (Word, Excel, etc.)
✔ Familiarity with web browsers like Google Chrome, Mozilla Firefox, etc.
✔ Effective time management & customer handling skills
✔ Strong understanding of phone/chat etiquette
✔ Ability to multi-task and manage customer queries effectively
Job Responsibilities:
- Handle incoming calls, emails, and chat support for international customers.
- Assist customers with product and service inquiries, troubleshooting, and issue resolution.
- Provide accurate information and effective solutions in a polite and professional manner.
- Maintain customer satisfaction by ensuring queries are handled efficiently.
- Stay updated on internal processes, tools, and client requirements.
- Perform data entry, documentation, and case management.
- Collaborate with team members and achieve performance metrics & goals.
- Adhere to company policies and guidelines.
Walk-in Interview Details:
📅 Date: 5th February 2025 – 14th February 2025
⏰ Time: 10:00 AM – 4:00 PM
📍 Venue: Sutherland, A1 Block, Ground Floor, Gateway Office Parks, Perungalathur, Chennai.
Landmark: Opposite Perungalathur Railway Station.
Why Join Sutherland?
✅ Opportunity to work in a global customer support environment
✅ Professional training & career growth opportunities
✅ Competitive salary & performance-based incentives
✅ Friendly work culture & supportive team
📢 Freshers and experienced graduates are welcome to apply!
🚀 Kickstart your career with Sutherland! Walk in for an interview and grab this exciting opportunity!