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Finastra Hiring Associate Technical Engineer (Customer Support) – Apply Now for Pune & Bengaluru Locations | C/C++ + SQL Role for Freshers

Start your tech career at Finastra as an Associate Technical Engineer. C/C++ + SQL knowledge required. Location: Pune or Bengaluru. Apply now!

✍️ Introduction

Are you a tech enthusiast with a flair for C/C++, SQL, or Java? Looking for an entry into the FinTech industry with a global leader? Then here’s an opportunity that might just define your career path.

Finastra, one of the world’s leading providers of financial software solutions, is hiring Associate Technical Engineers for their Customer Support team in Pune and Bengaluru. This role is designed for recent graduates or early-career professionals who want to build strong foundations in technical support, root-cause analysis, debugging, and client-facing engineering.

🧩 Key Responsibilities

As an Associate Technical Engineer, you will be responsible for:

  • Responding to client issues, questions, or technical assistance needs.
  • Reproducing technical issues in internal Finastra environments.
  • Debugging and performing root cause analysis using tools and logs.
  • Delivering solutions or escalating to the appropriate internal teams.
  • Joining client WebEx sessions or phone calls to understand issues clearly.
  • Writing technical documentation, validation reports, and best practices.
  • Assisting in creating simple scripts under senior guidance.
  • Participating in QA testing before releases or fixes are deployed.

🛠️ Required Skills

Minimum Qualifications:

  • Bachelor’s degree in Computer Science, Business IT, Mathematics, or a related field.

Technical Skills:

  • Strong knowledge of C/C++ and debugging techniques.
  • Working knowledge of SQL, Java, or C#.
  • Basic familiarity with Linux, Solaris, and Windows environments.
  • Awareness of Tomcat, CORBA (Orbix), or ActiveMQ JMS is a plus.
  • Strong analytical thinking and communication skills.

Soft Skills:

  • Excellent English communication (written and verbal).
  • Customer-first mindset with a proactive attitude.
  • Ability to work both independently and as part of a team.

💸 Salary Expectations

For 2025 in India, the entry-level package for Associate Technical Engineer roles at global companies like Finastra generally ranges between:

₹5.5 – ₹9 LPA,
depending on educational background, skills, and interview performance.

Finastra is known to offer competitive global pay along with world-class benefits.


🌟 Company Culture & Perks

Finastra is more than a software company – it’s a global mission to expand financial inclusion through open, collaborative technologies. Here’s what makes it exceptional:

  • 🌐 Diversity & Inclusion: Multiple DEI groups including Women@Finastra, Disabilities@Finastra.
  • 💼 Work Flexibility: Hybrid work model, unlimited vacation policy (location dependent).
  • 🧠 Wellness Support: Mental health coaching, EAP, Gather Groups for emotional support.
  • 👏 Global Recognition: “Finastra Celebrates” employee reward platform.
  • 🧩 Learning & Development: Online learning tools, career navigator, internal mobility.
  • ❤️ ESG-Driven: Paid volunteering time, donation matching.

📝 How to Apply

📍 Location: Pune or Bengaluru
📅 Posted: 8 days ago
🆔 Job ID: REQ0525_0033974

🔗 Apply now via the official Finastra Careers Portal.
Use the Job ID or filter for “Associate Technical Engineer – Customer Support” in India.


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❓ FAQs

1. Is this a coding or a support job?

This is a technical support role but involves strong problem-solving, debugging in C/C++, and interaction with real-world financial software systems.

2. Can freshers apply?

Yes, freshers and early-career engineers (0–2 years) can apply, especially if you have strong academic knowledge in C++, SQL, and Linux.

3. Is it work-from-home or on-site?

The role is full-time hybrid, with office locations in Pune and Bengaluru. You’ll have the flexibility to work from home when needed.

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